FACIAL AESTHETICS MENU

Not currently taking bookings for facial aesthetics.

CANCELLATION POLICY/LATENESS POLICY

All appointments require a £50 per person per appointment non refundable booking fee, for longer appointments this fee is £100 such as Ukiyo, medical micro-needling, and our combination appointments, this will be taken off your bill when you attend the appointment and will be forfeited if you do not attend or cancel within 48 hours of the appointment, appointments cancelled out with the 48 hours the fee, if rebooked within three months of original appointment, will remain as a credit and roll on to secure your next appointment. Please note we do have a lateness policy, if you are more than 10 minutes late we will be unable to see you and the appointment will be forfeited.

Please note there is no exception to this policy, in order for our small business to survive we have to enforce this regardless of reason and regardless of how much we sympathise with your reason, the staff and I fully understand there are times when out with your control you will have to cancel short notice or may forget to attend and we always feel terrible when enforcing it, our text reminder notifications are set to remind you 7 days and then 72 hours prior to your appointment. In order to keep our fees as low as possible for our services we have had to implement a hard line on this policy, we do value and are very grateful for you choosing Ohh! and we appreciate your understanding.